DELIVERY & RETURNS

We’re a little different from your usual shop. Stanley Road Store is home to around 300 independent artists, makers and small businesses, so every purchase helps support an independent creative business.

DELIVERY

🇬🇧 UK DELIVERY

Standard Delivery — £4.25
Royal Mail 2nd Class. Delivery aim: up to 3 working days.

Your order will be dispatched as soon as possible, and you'll receive an email when it’s on its way.

🌎 INTERNATIONAL DELIVERY

We ship internationally using Shopify Managed Markets.

Shipping options, prices and estimated delivery times are calculated at checkout based on your destination and order.

Where available, duties and import taxes are calculated at checkout, so you'll know the total cost before placing your order.

International delivery times vary depending on your destination and the service selected at checkout and size of the product.

If your order includes tracking, you'll receive your tracking information by email once your order has been dispatched.

📦 WHERE IS MY ORDER?

If your order hasn't arrived within the expected delivery time, please email us at:

Please include your order number and we'll look into it for you.

RETURNS & REFUNDS

🏪 BOUGHT IN OUR SHOP?

We don't accept change-of-mind returns for purchases made in our Brighton shop.

Because Stanley Road Store is made up of around 300 independent artists, makers and small businesses, every item sold supports an individual creative business.

However, if something is faulty, damaged or not as described, please speak to us and we'll always do our best to put things right.

💻 BOUGHT ONLINE?

Online purchases have different legal rights.

For most online purchases, you have a 14-day legal right to cancel after receiving your order, even if the item isn't faulty.

If you'd like to cancel an online order, please email:

We'll explain how to return your order.

Some products are exempt from cancellation rights, including certain personalised or customised products, perishable goods and some sealed products that cannot be returned for health or hygiene reasons once opened.

📮 RETURN POSTAGE

If you're returning an online order because you've changed your mind, you will normally be responsible for the cost of returning it to us.

If an item is faulty, damaged or not as described, please contact us before returning it.

💷 REFUNDS

Once we receive your returned item, we'll process any refund due to you in accordance with your statutory consumer rights.

Refunds will normally be made to your original payment method.

🏷️ SALE ITEMS

Sale items have the same statutory consumer rights as full-price items.

🚨 DAMAGED OR FAULTY ITEMS

If your order arrives damaged or you believe an item is faulty, please email:

Please include your order number and, if possible, photographs of the item and packaging.

We'll get back to you and work out the best way to put things right.

THANK YOU FOR SUPPORTING INDEPENDENT MAKERS ❤️

When you buy from Stanley Road Store, you're supporting a whole community of independent artists, makers and small businesses.

That's what makes Stanley Road special.